Performance management and measurement with metrics go hand in hand. Maximize member service success and employee performance by measuring instead of just assuming you know. This session will help you understand the importance of performance management, member experience and measuring metrics.
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Earlier Event: June 28
June Leadership Webinar: 10 Tips to Engaging Your Team and Getting All Hands on Deck
Later Event: August 30
August Leadership Webinar: Best Kept Leadership Lessons of Amazing Leaders